Fair Access Policy Notice - Page 2 - WildBlue Uncensored ! Satellite Support Forums

News · #16 05-08-2009, 11:46 AM

Quote:

Originally Posted by equivocal

Does it warn for content-types other than text/html? text/plain, for example.

It has nothing to do with what you are accessing..nothing. Program most likely looks at daily usage, and calculates expected usage for your plan.

There should be an "opt-out" button (no more...enough, enough...).

Notice my usage has been going down, but I get this silly reminder.

News · #17 05-08-2009, 11:53 AM

Quote:

Originally Posted by Terabyte

I think what WildBlue is doing is appalling.

Considering most all users are clueless about 'metered usage' plans, I think this is a good idea....but, there needs to be a monthly OPT-OUT button.

Think about it, but going over the limit may be not that uncommon...and think about all that wasted CSR time explaining...explaining...explaining...what a head-ache, especially to newbies...over and over.

Hence, newbies need to know before they go over...

News · #18 05-08-2009, 11:56 AM

Quote:

Originally Posted by equivocal

According to the official word at wildblueworld, testing is limited to a few unnamed locations.

I think I have a good idea...but I'm not saying which beam

Spice300 · #19 05-08-2009, 04:10 PM

News, does Firefox's Ad Block Plus block the pop up?

Terabyte · #20 05-08-2009, 04:27 PM

Quote:

Originally Posted by News

Considering most all users are clueless about 'metered usage' plans, I think this is a good idea....but, there needs to be a monthly OPT-OUT button.

Think about it, but going over the limit may be not that uncommon...and think about all that wasted CSR time explaining...explaining...explaining...what a head-ache, especially to newbies...over and over.

Hence, newbies need to know before they go over...

I'll take it one further. There needs to be a permanent OPT-OUT with all the usual legalise that you accept responsiblity, etc. Even better, this should be OPT-IN, but I know that's not the WildBlue way, lol.

News · #21 05-08-2009, 08:54 PM

Quote:

Originally Posted by Spice300

News, does Firefox's Ad Block Plus block the pop up?

This is NOT a Pop-up...its a web page that is in your face....WB saves the URL you requested, and when you click on WB's page, then you are redirected to the page you wanted.

It's in your FACE...even if you open another TAB, insert another URL, nothing will come up except WB's page.

You have to click on their page...

Never tried to open another browser...most likely, same issue.

equivocal · #22 05-09-2009, 01:49 AM

Quote:

Originally Posted by News

It has nothing to do with what you are accessing..nothing. Program most likely looks at daily usage, and calculates expected usage for your plan.

You caught me by surprise.

My focus is on how WB intercepts and replaces a HTTP request, not on the criteria they use to decide whether to intercept.

It makes sense that they intercept based on content-type. Replacing a request for an image with text can cause unpredictable results and probably won't show the warning. To test this, pick any image on this page, copy its location, paste it into the location bar, and enter then do whatever keystroke that forces the browser to reload (e.g. CTRL-SHIFT-R) to make sure the browser isn't using a cached copy.

If they're injecting javascript they not only have to detect HTML but parse it too. I think HTTP redirects are easier. But I haven't ran a web site since it was possible to use telnet as a quick&dirty browser so there could be lots of other methods.

News · #23 05-09-2009, 12:53 PM

Quote:

Originally Posted by equivocal

Replacing a request

Here is the URL that comes...I have removed alphanumeric characters and replaced them with an X.

Code:

http://www.wildblue.com/fap/warning-high-usage.jsp?n=XX&s=XXXXXXXXXXXX

Here is the html file....

<!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Transitional//EN" "http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd">
<html xmlns="http://www.w3.org/1999/xhtml">
<head>
<meta http-equiv="Content-Type" content="text/html; charset=utf-8" />
<title>WildBlue | Fair Access Policy</title>
<meta name="description" content="WildBlue Fair Access Policy.">
<meta name="keywords" content="WildBlue Fair Access Policy, thresholds, FAP">

<link href="/CSS/wildbluecom-web.css" rel="stylesheet" type="text/css" media="all" />
<SCRIPT SRC="/inc/globalJavascript.js"></SCRIPT>
<link rel="shortcut icon" href="/favicon.ico" type="image/x-icon" />
<link rel="icon" href="/favicon.ico" type="image/x-icon" />
</head>

<body ondragstart="return false" onselectstart="return false">

<div id="wrap">
<div id="MainContent">

<p><img src="/images/WildBlue-header-homepage.png" alt="WildBlue. High-speed Internet, Out of the Blue." width="861" height="101" border="0" usemap="#Maplogo" />
<map name="Maplogo" id="Maplogo"><area shape="rect" coords="24,24,260,76" href="/" />
</map></p>

<div id="CenterColumnContentPages">


<h2>Fair Access Policy Courtesy Notification<br />
 </h2>

<h1 class="OrangeRed">Account Message:<br />
Your recent usage rate is trending higher.</h1>
<p>You are receiving this message because in the past 24 hours, your usage has trended higher. If this higher usage continues, you might exceed one of the usage thresholds as defined in the Fair Access Policy. If you exceed a threshold, your speeds will be slowed until your usage drops below 70% of both usage thresholds.</p>
<p><strong>Please monitor your usage to ensure compliance with the Fair Access Policy.</strong></p>

<p>This message is only a courtesy notification. You have <strong>NOT</strong> exceeded either of your usage thresholds at this time. However, because of your recent usage pattern, we encourage you to check your upload and download usage totals. Contact your WildBlue Internet Service Provider (the company from which you receive your monthly WildBlue bill) for instructions on how to check your usage totals.</p>
<p> </p>
<p align="center"><a href="/fap/index.jsp"><img src="/fap/images/button-click-here-to-continue.png" alt="Click button to dismiss this web page and continue web surfing" width="386" height="82" border="0" /></a></p>
<p align="center">You <strong>must</strong> click the button above (or <a href="/fap/index.jsp">this link</a>) to dismiss this message and continue using the web.</p>



</div>

<div id="Legal">
<p>©2004-2009 WildBlue Communications, Inc. All rights reserved. </p>
</div>
</div>
</div>

</body>
</html>

Spice300 · #24 05-09-2009, 05:32 PM

Judging by the description in the notice it does not trigger because one approaches the FAP threshold. The trigger is more like HughesNet's system that punishes you for transferring too much during a short period of time.

Do you get redirected to his page during a download or while streaming audio or video? If you do, it could interrupt the transfer forcing one to start over from the beginning and thereby wasting your time and allotted usage.

News · #25 05-09-2009, 08:35 PM

Quote:

Originally Posted by Spice300

Do you get redirected to his page during a download or

I was surfing.....I clicked on an URL, and poof, this came up...in your face...simple.....Click on URL, then their web-page was sent to me...with, or without Proxy on.

Hence, WB intercepts a "http" request, records it (URL requested), then sends back their web-page with additional alphanumeric numbers (XXXXXX)....so, when you agree to their terms via click, then you are redirected to the URL you wanted.

Even when I brought up additional tabs, and inserted different URLs, this WB page still came up.

If they still monitor this group, I'm sure they will be changing it.

News · #26 05-09-2009, 08:41 PM

Quote:

Originally Posted by Spice300

The trigger is more like HughesNet's system that punishes you for transferring too much during a short period of time.

The one time it was triggered...was during non-peak hours...I was not "punished," my DL was just fine once I clicked on their URL.

It's only a warning that you might go over your limit if you kept on DL-ing.

I had been watching a bunch of YouTube Videos...and scanning other web sites...in a short period of time.

Terabyte · #27 05-10-2009, 12:45 AM

Quote:

Originally Posted by News

The one time it was triggered...was during non-peak hours...I was not "punished," my DL was just fine once I clicked on their URL.

I guess that depends on your definition of punished.

To me having to click through a warning in order to surf the web when I've done nothing wrong verges on punishment.

Quote:

It's only a warning that you might go over your limit if you kept on DL-ing.

I had been watching a bunch of YouTube Videos...and scanning other web sites...in a short period of time.

Yeah, it's only a warning but it's in the faces of you unlucky guinea pigs. We should not have to click-through anything when we've dome nothing wrong.

I would not feel the same way about a friendly warning email as long as it was worded carefully and respectfully. You see, I can spam-can the email if I want to. If I never open it, it is my problem. But this is something that can't be ignored. What you were doing was perfectly normal and you should not have to click through anything in order to surf in my opinion.

Right now I'm downloading Windows 7. It's half done. I will not FAP out for it -- I'm well under. Obviously I'm not part of the test group because I've tried surfing after several GBs and have gotten no WildBlue redirect. I've downloaded more in a few hours than I usually do in 2 weeks.

News · #28 05-10-2009, 03:19 PM

Quote:

Originally Posted by Terabyte

friendly warning email

Officially, I never use the assigned email address provided...I use Yahoo & Gmail.

Yes, I have redirected the assigned email address to my Gmail account, but, I'm sure others have not.

Yes, email would suffice....but when its 'in your face,' they know YOU have been informed...no iffs, butts....YOU KNOWN...and I'm sure the "AOL Whinners" have stated, "I didn't know about that email."

Hence, in your face notice does away with all the mickey mouse excuses ('poor me').

YellowHammer · #29 05-10-2009, 07:42 PM

FWIW: WB, I don't like this. Make it go away.

Terabyte · #30 05-10-2009, 08:10 PM

Quote:

Originally Posted by News

Yes, email would suffice....but when its 'in your face,' they know YOU have been informed...no iffs, butts....YOU KNOWN...and I'm sure the "AOL Whinners" have stated, "I didn't know about that email."

Hence, in your face notice does away with all the mickey mouse excuses ('poor me').

No, they know they have redirected a legitimate http request and that someone using that account has had to click through. It doesn't mean the adult in the house or that anyone responsible for that matter has seen it. They don't know that any more than with sending an email. At best I will agree to disagree with you. I see this as just plain wrong headed and intrusive. Besides, there are no excuses for violating the FAP. The "I didn't know excuse" has never washed.

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