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Originally Posted by Spice300
His signature line is "Beam 27, Select Pak." No wonder he fooled all of us.
If you are FAPed on an enterprise account, WB is supposed to do port blocking on most things except HTTP.
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This isn't "supposed" to go into effect until July. The gist of it is this:
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WildBlue Enterprise Solutions is going to revise the Fair Access Policy on July 1, 2007.
See the attached new policy.
There are two main changes:
a) Instead of having their service terminated after repeated violations, customers will NOT be terminated but will be limited to email and websurfing (via blocking of certain ports) in addition to being in a reduced speed status (128 kbps/28 kbps).
b) We are changing the criteria for allowing customers to return to normal speeds from the reduced speeds (128 kbps/28 kbps) after a FAP violation. It used to be that when they hit 80% of their Monthly Usage Threshold, they would return to normal speeds – that is being reduced to 70%.
The goal of these changes is to NOT terminate customers who are repeated FAP violators – which is a positive for your customers and protects any investment you have made in those customers in the form of subscriber acquisition costs or other marketing & sales costs.
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